Applying for support should be the easiest part of a hard time. This is what to expect, what we fund, and what we do not.
You fill in a short form. We ask who you are, how to reach you, what happened, and what kind of help you think might be useful. The form takes a few minutes. You do not need to write at length. You do not need to relive anything in detail.
If filling in a form is not possible for you, you can email us or call instead. The way you get in touch does not affect the way we read your application.
A real person reads every application. We look at what you have told us and consider whether we are the right place to help. We are not looking for the "right" words or the "worst" story. We are looking at the question: would funded counselling make a difference here.
If we have questions, we will email you. You decide how, and when, to reply.
Whether we can fund counselling or not, we tell you. If we can, we walk you through how the funding works and what to expect next. If we cannot, we explain why, and where we can, we suggest other places that might be able to help.
"No" from us is not the end of the road. It is just the end of this particular route.