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How we help

A clear process, built around the person.

Applying for support should be the easiest part of a hard time. This is what to expect, what we fund, and what we do not.

The process

From application to funded support, step by step.

  1. You apply

    You fill in a short form. We ask who you are, how to reach you, what happened, and what kind of help you think might be useful. The form takes a few minutes. You do not need to write at length. You do not need to relive anything in detail.

    If filling in a form is not possible for you, you can email us or call instead. The way you get in touch does not affect the way we read your application.

  2. We review

    A real person reads every application. We look at what you have told us and consider whether we are the right place to help. We are not looking for the "right" words or the "worst" story. We are looking at the question: would funded support make a difference here.

    If we have questions, we will email you. You decide how, and when, to reply.

  3. We respond, either way

    Whether we can fund support or not, we tell you. If we can, we walk you through how the funding works and what to expect next. If we cannot, we explain why, and where we can, we suggest other places that might be able to help.

    "No" from us is not the end of the road. It is just the end of this particular route.

For full transparency

What we provide, and what we don't.

What we provide

  • Funding for counselling delivered by qualified professionals, for people impacted by road traffic collisions who do not have a civil claim to draw on, working in their own established practices.
  • Support for survivors, families, witnesses, and others whose involvement was real but whose route to funded help is not.
  • Advanced driver/rider courses, young driver assessments, and older driver assessments for those affected by road collisions (all provided by the Institute of Advanced Motorists)

What we don't provide

  • The counselling itself. We do not deliver the sessions. We fund them.
  • Legal advice, claim handling, or representation. RCSF is independent of that process.
  • Costs unrelated to support - travel, lost earnings, medical bills.
Working together

The organisations we work with.

RCSF works alongside counsellors, charities, and local organisations who share our belief that support should not depend on having a claim. These are some of the partners who help make funded support possible.

If support could help, applying is the next step.

Read more about RCSF Apply for support